Captcha issues again

wes58

And the problem happens again. I enter 0 - zero or O  and nothing works. I tried a fee time whenever the captcha changes and has 0/O it doesn't work.
It also would be good if it was bigger. I have to use windows magnifier to read it.

admin

if you encounter this problem, you can click the 'change one' to change the verification code directly

wes58

admin 发表于 2024-12-25 11:27
if you encounter this problem, you can click the 'change one' to change the verification code direct ...

Sorry, but that's is not a solution to the problem.
I click "change one" and the next one also had "0" or "O" - who knows what it should be - in it and it and  didn't work.
You can see on the picture what is shown on the captcha. So, why isn't it working?
If you decided to use captcha for logiin, it should work. And it should be readable. I shouldn't have to use magnifier to see it - I am 66 years old,
That's what needs fixing, not me trying many times until it works.

admin

wes58 发表于 2024-12-25 14:55
Sorry, but that's is not a solution to the problem.
I click "change one" and the next one also had  ...

sorry,we do not intend to make modifications based on your suggestions.
If the verification code is too easily recognized, the website is susceptible to malicious attacks.
In terms of probability, clicking the 'change one' a few more times has a very low probability of 0 or O appearing each time.

wes58

admin 发表于 2024-12-25 15:49
sorry,we do not intend to make modifications based on your suggestions.
If the verification code i ...

I thought the captcha was for the user to enter. How can I do it if I can't read it?
But no, problem. Don't change it. How many times did I write about the issues? And how many times I didn't bother to do it.
Why do you need a captcha in the first place. That's what the password is for. I haven't seen any other forums where you have to use the captcha to login.
But it is your website, you don't care about inconvienience for the users. You tell me to click to change the captcha multiple times instead of you finding and fixing the issue!

But going back to the issue - you never told me from the picture, what is is 0 or O. Why doesn't it work. You never explained whether anybody checked it and what the correct response should be.

In terms of probability, clicking the 'change one' a few more times has a very low probability of 0 or O appearing each time.

And it happened to me twice. Otherwise I would be bothered to write about this issue. And it happened with other letters as well. You tell me to change the captcha multiple times instead of you finding and fixing the issue!

You have "automatic login" checkbox. What it supposed to do. I checked it and it didin't make any difference.